Frequently Asked Questions
Everything you need to know about shopping at Frankie's on the Park.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your new outfit sooner.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that sale items and personalized goods are final sale.
How do I know which size to order?
Since we carry various designer brands, sizing can vary. We recommend checking the specific size guide on the product page or contacting our stylists for personalized fit advice.
Do you offer gift wrapping?
Yes! We love making gifts special. You can select our signature gift wrap option during the checkout process for a small additional fee.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within one hour of placing your order and we will do our best to accommodate you.
Do you ship internationally?
Currently, we ship to all 50 U.S. states. We are looking into expanding our shipping options to international customers in the near future.